The foundation of the SSTC’s scrap tire program is to provide professional and consistent tire collection service. This is fundamental to ensuring a viable scrap tire management program for the retailers of Saskatchewan.
The new Collection Zones are a much needed solution to growing retailer concern with inconsistent tire collections, by ensuring a level playing field for all tire retailers in the province. These new Collection Zones will create a better, more effective tire collection service for both you the retailer, as well as the tire collectors.
We are changing, so that we can serve you better.
Keith’s Lumber & Scrap Metal
Phone: (306) 435-3404
Phone: (306) 369-3070
Zone(s): 1, 4, 6
Paul Tendler Trucking
Phone: (306) 642-5438
Shercom Industries Inc.
Phone: (306) 933-0600
Zone(s): 5, 7
, 8, 9
Frequently asked Questions
Why is the SSTC developing these Collection Zones?
Retailer satisfaction and low recovery rates were at the top of the list for the SSTC. The SSTC has measured tire retailer satisfaction with collection services, and the satisfaction measure has trended downward. In the 2015 Retailer Survey, satisfaction with the scrap tire collection service was rated at 72%, down from 80% in 2012. Most commonly stated opportunities for improvements from the 2015 Retailer Survey were:
- Increase in the frequency of tire-pick-ups.
- A pre-determined pick-up schedule was noted as a preference by 32% of the retailers.
How many retailers really do not get frequent scrap tire collections?
Approximately 25% of the tire retailers, during 2015, had to call into the SSTC (more than once) in order to get a scrap tire pick up. That is 340 tire retailers! These retailers, on average, have had to wait more than 120 days to get a tire pick up. If timely collection services were provided to tire retailers, retailers would not have to call the SSTC.
When will these new Zones take effect?
Full implementation will take effect on April 4, 2017.
How often should scrap tire collection be realistically expected?
Retailers have expressed a need for timely and consistent scrap tire collection services. Based on scrap tire volume that is generated, average generators should expect a tire collection at least every 30 days.
The number of retailers that are being “underserved” has increased in the past three years, rather than decreased. In some cases, retailers in the larger urban centres are “over-served,” referred to as the low hanging fruit (i.e. one tire retailer receiving 51 collections in a year, and the average number of tires collected was 27/collection).
How will the Zones improve Retailer service?
A lesson that we have learned over the years is that when there is, or is not, more than one collector collecting scrap tires from a tire retailer, it is difficult to hold any one collector accountable to a level of service.
Zones will allow for collectors to perform at a higher level of service frequency and they will be accountable for the same. If a collector is unable to meet the new service delivery standards that are required, the SSTC reserves the right to issue a Request for Proposal (RFP) for the entire Zone(s) in question.
Will the Zones help the tire Collectors be more efficient?
Collectors are travelling a lot of empty miles criss-crossing the province to collect scrap tires, and this process is inefficient. Implementing Zones will reduce the number of miles travelled by collectors to collect scrap tires, thereby reducing the collectors’ carbon footprint, which will result in an overall reduction of greenhouse gas (GHG) emissions.
How many Collection Zones are there?
Nine Collection Zones have been established, and were assigned to the four existing SSTC contracted Collectors, based on their preferences, and as equitably as possible.
Why did SSTC not just hire more tire Collectors?
The SSTC has excellent, longstanding, and working relationships with the collectors, and for this reason, the SSTC decided that rather than tender the new Collection Zones, it would work together with existing collectors who have invested in the SSTC program for the last 20 years.
Collectors have been asking for a zoned approach to tire collection for the last few years and have been a part of the development of the new Zone system. The SSTC will hold an open tender process should any of the existing collectors choose to change their relationship with the SSTC and/or drop any of their Zones.
Who are the four approved Collectors and how much of the province are they expected to cover?
The SSTC collectors will be responsible for all the retailers within their assigned Zone. The market share that they now have is consistent with areas that they already service; however, now they will be the only collector permitted to collect program tires within the Zone.
How was the process of assigning the Zones established?
Collectors had the opportunity to select Zones that they had interest in. Meetings were held between the collectors and the SSTC in December 2016, at which time the Collection Zones were assigned. All but one of the SSTC contracted collectors were clearly satisfied with the newly assigned Collection Zones.
What if I do not like the Collector assigned to my Zone?
The SSTC understands that some retailers have established great working relationships with their collector and that this may change with the new Zone program. With improving service at the forefront of this program, the SSTC is confident that all retailers will be satisfied with the professional service that the collectors will provide. We hope that you will give it a chance, but at any time you are encouraged to contact us, and we will work to rectify the situation.
How are the collection routes being established within the Zones?
The SSTC has been working with the collectors to understand the volumes of scrap tires being generated at each retailer location in their Zone, and the frequency of scrap tire collections that are required. The collectors will be contacting the retailers with their schedules. Fine tuning on collection schedules will no doubt occur over time.
Why is there a petition being circulated by Shercom Industries?
The SSTC is aware that a petition is being circulated, opposing the Zone program. While we understand that moving towards this type of collection program is a “change,” we are confident that the benefits of the defined Collection Zones (improved service, reduced program costs, less GHG emissions, etc.) will outweigh the negatives for all parties. Over the past 5 years, the SSTC has been working with all of the collectors to independently improve service for all tire retailers, with little to no result. It is time for change.
Is this done in other provinces?
The majority of the provincial tire stewardship programs across Canada utilize a Collection Zone process, a system that works to satisfy the collection needs of all tire retailers, both big and small.
Who do I contact for more information?
For further information, please contact:
Theresa McQuoid, Executive Director, Saskatchewan Scrap Tire Corporation
Email: email@example.com Phone: 306-721-8470